How to implement 21st Century IDEA
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An introduction to accessibility —An overview of how to design and deliver accessible digital products and services in the federal government
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Checklist of requirements for federal websites and digital services —Links to relevant laws, policies, and regulations for federal agencies.
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Writing for understanding —An overview of how to write clear content that follows plain language guidelines.
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Introduction to translation technology —What is translation technology? This introductory resource will help you understand how and when to use translation technology to provide…
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An introduction to domain management —A .gov domain instantly conveys credibility and trustworthiness, and proper domain management practices ensure that your website is secure…
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Requirements for delivering a digital-first public experience —Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.
Digital.gov Communities of Practice
Communicators
Improve written and verbal communication to make government more effective.
Contact Center
Explore methods of service delivery that improve customer experience in government contact centers.
Multilingual
Expand and improve digital content in languages other than English.
Plain Language
Promote the use of plain language to provide better service to the public.
Social Media
Improve social media outreach and performance.
User Experience
Create better user-centered products for the public.
Web Analytics
Make better decisions using web analytics and other optimization strategies.
Web Managers
Create a better online experience for the public alongside government web content managers.
